The role of expertise in information design problem-solving

In a previous post I provided an overview of 10 key factors involved in the way information designers solve problems, this post gives a more detailed explanation of how some of those factors, particularly experience and expertise, actually work in

A gap beyond design

I’m in Argentina for the Easter break, and four days ago (in the early morning of Tuesday 2nd April) we were hit by a storm which causes serious flooding in the cities of Buenos Aires and La plata. The storm