Reflections on applying information design to the writing process

Each person experiences writing is a different way: while for some people writing comes naturally and words flow one after the others for others writing can take more time and be a harder journey. But, in general, when it is

Everything info designers need to know about field research, but never ask!

Since I started my journey as a design researcher, I realized that there was a big gap in the literature about using research–particularly qualitative research (i.e. not marketing research!)–in design practice, and even more in the field of information design.