Category Archives: definitions

Making sense of mental models in information design

The use of users’ mental models in information design is essential to develop effective outputs. However, there is confusion surrounding the concept of mental models and how to use knowledge of users’ mental models in the design process. Some information

Making sense of mental models in information design

The use of users’ mental models in information design is essential to develop effective outputs. However, there is confusion surrounding the concept of mental models and how to use knowledge of users’ mental models in the design process. Some information

How to Conduct Research Workshops in Design

Workshops are fun and can act as collaborative research experiences to elicit rich insights about your audience. Through hands-on activities or active discussion, workshops help participants discover unknown and undefined needs or identify specific steps in the way they perform

How to Conduct Research Workshops in Design

Workshops are fun and can act as collaborative research experiences to elicit rich insights about your audience. Through hands-on activities or active discussion, workshops help participants discover unknown and undefined needs or identify specific steps in the way they perform

How to Conduct Diary Studies in Design

As designers, this is the method where we can be very creative. Unlike observations and interviews, diary studies give participants the ac­tive role in gathering data, while you minimize your influence on them and remain an ‘outsider’. You would conduct

How to Conduct Diary Studies in Design

As designers, this is the method where we can be very creative. Unlike observations and interviews, diary studies give participants the ac­tive role in gathering data, while you minimize your influence on them and remain an ‘outsider’. You would conduct

How to Conduct Contextual Interviews in Design

Contextual interviews is one of the most frequently used method in design research. However, many students and designers underestimate the amount of preparation and practice needed to conduct effective interviews and elicit useful insights. This is because contextual interviews are

How to Conduct Contextual Interviews in Design

Contextual interviews is one of the most frequently used method in design research. However, many students and designers underestimate the amount of preparation and practice needed to conduct effective interviews and elicit useful insights. This is because contextual interviews are

Series 1: Understanding how to design for real people

As design challenges grow in complexity and ambiguity, the ability to understand people—not just data about them—is essential to developing human-centered solutions that address the nuances of human behavior and their specific needs. This understanding becomes particularly paramount when we

Series 1: Understanding how to design for real people

As design challenges grow in complexity and ambiguity, the ability to understand people—not just data about them—is essential to developing human-centered solutions that address the nuances of human behavior and their specific needs. This understanding becomes particularly paramount when we

How to do field research from home

The last four months have been busy for Sense Information Design. We have been working on two big user research projects. The first project involved an evaluative research study, and the second one an exploratory research study. In both cases,

How to do field research from home

The last four months have been busy for Sense Information Design. We have been working on two big user research projects. The first project involved an evaluative research study, and the second one an exploratory research study. In both cases,

What is effective information design?

This post is based on my Week 2 class for EGR381: Design for Understanding this semester. Cognitive-neuroscience is one of the core building blocks of information design. Understanding how we learn and process information is as essential to effectively design

What is effective information design?

This post is based on my Week 2 class for EGR381: Design for Understanding this semester. Cognitive-neuroscience is one of the core building blocks of information design. Understanding how we learn and process information is as essential to effectively design

Maybe you don’t need design thinking

Design thinking has become a buzz word. Everyone wants to learn it and use it. And if you Googled the term, you get more than 863,000,000 results in under 50 seconds! However, in some cases people don’t know what design

Maybe you don’t need design thinking

Design thinking has become a buzz word. Everyone wants to learn it and use it. And if you Googled the term, you get more than 863,000,000 results in under 50 seconds! However, in some cases people don’t know what design

Becoming a Designer takes work

Teaching design in non-design universities and schools is certainly a very different experience from teaching in design education. For the last six years, in addition to my design courses, I have been teaching design thinking to non-designers. All this time

Becoming a Designer takes work

Teaching design in non-design universities and schools is certainly a very different experience from teaching in design education. For the last six years, in addition to my design courses, I have been teaching design thinking to non-designers. All this time

The Value of the Design Profession

In the last five years, design thinking has gained huge popularity. Different versions of the process are being taught in non-design schools and universities, and increasingly many companies and organisations encourage employees to gain familiarity with it. More recently, initiatives

The Value of the Design Profession

In the last five years, design thinking has gained huge popularity. Different versions of the process are being taught in non-design schools and universities, and increasingly many companies and organisations encourage employees to gain familiarity with it. More recently, initiatives