Category Archives: research: theory & practice

Making sense of mental models in information design

The use of users’ mental models in information design is essential to develop effective outputs. However, there is confusion surrounding the concept of mental models and how to use knowledge of users’ mental models in the design process. Some information

Making sense of mental models in information design

The use of users’ mental models in information design is essential to develop effective outputs. However, there is confusion surrounding the concept of mental models and how to use knowledge of users’ mental models in the design process. Some information

Design Expertise for a world in constant change

Problems have grown in size and complexity, and with that the role of designers has broadened becoming more active in a wider range of problem situations. In this context, it is important to clarify what design expertise involves today when

Design Expertise for a world in constant change

Problems have grown in size and complexity, and with that the role of designers has broadened becoming more active in a wider range of problem situations. In this context, it is important to clarify what design expertise involves today when

Creativity + Science Course Final Presentations

After eight weeks, this Thursday was the last class of the Creativity + Science online course I taught for science PhD students at the School of Exact and Natural Sciences (University of Mar del Plata, Argentina). The course was structured

Creativity + Science Course Final Presentations

After eight weeks, this Thursday was the last class of the Creativity + Science online course I taught for science PhD students at the School of Exact and Natural Sciences (University of Mar del Plata, Argentina). The course was structured

Essential Partnership: Content Experts & Info Designers

Collaboration is one of the 21st century skills to master. Traditionally, in information design, collaborative work involved coordination between writers, editors, and information designers to create effective messaging. But, as the scope of information design work broadens, active collaboration between

Essential Partnership: Content Experts & Info Designers

Collaboration is one of the 21st century skills to master. Traditionally, in information design, collaborative work involved coordination between writers, editors, and information designers to create effective messaging. But, as the scope of information design work broadens, active collaboration between

How to Conduct Research Workshops in Design

Workshops are fun and can act as collaborative research experiences to elicit rich insights about your audience. Through hands-on activities or active discussion, workshops help participants discover unknown and undefined needs or identify specific steps in the way they perform

How to Conduct Research Workshops in Design

Workshops are fun and can act as collaborative research experiences to elicit rich insights about your audience. Through hands-on activities or active discussion, workshops help participants discover unknown and undefined needs or identify specific steps in the way they perform

How to Conduct Diary Studies in Design

As designers, this is the method where we can be very creative. Unlike observations and interviews, diary studies give participants the ac­tive role in gathering data, while you minimize your influence on them and remain an ‘outsider’. You would conduct

How to Conduct Diary Studies in Design

As designers, this is the method where we can be very creative. Unlike observations and interviews, diary studies give participants the ac­tive role in gathering data, while you minimize your influence on them and remain an ‘outsider’. You would conduct

How to Conduct Contextual Interviews in Design

Contextual interviews is one of the most frequently used method in design research. However, many students and designers underestimate the amount of preparation and practice needed to conduct effective interviews and elicit useful insights. This is because contextual interviews are

How to Conduct Contextual Interviews in Design

Contextual interviews is one of the most frequently used method in design research. However, many students and designers underestimate the amount of preparation and practice needed to conduct effective interviews and elicit useful insights. This is because contextual interviews are

How to Conduct Observational Studies in Design

In design, observational studies are useful when you cannot talk to people directly or to better understand how people perform a task. This is because it is easier for people to perform a task than to explain how they perform

How to Conduct Observational Studies in Design

In design, observational studies are useful when you cannot talk to people directly or to better understand how people perform a task. This is because it is easier for people to perform a task than to explain how they perform

Series 1: Understanding how to design for real people

As design challenges grow in complexity and ambiguity, the ability to understand people—not just data about them—is essential to developing human-centered solutions that address the nuances of human behavior and their specific needs. This understanding becomes particularly paramount when we

Series 1: Understanding how to design for real people

As design challenges grow in complexity and ambiguity, the ability to understand people—not just data about them—is essential to developing human-centered solutions that address the nuances of human behavior and their specific needs. This understanding becomes particularly paramount when we

Are Designers Creative? Project

Developing creative thinking, and reconnecting with the imagination and the capacity to envision new futures and different realities is essential to address system-level challenges. Similarly, Don Norman, Ken Friedman, and Terry Irwin, among others, have indicated creativity as the skill

Are Designers Creative? Project

Developing creative thinking, and reconnecting with the imagination and the capacity to envision new futures and different realities is essential to address system-level challenges. Similarly, Don Norman, Ken Friedman, and Terry Irwin, among others, have indicated creativity as the skill