Category Archives: research: theory & practice

How to explain invisible phenomena

Have you ever wondered how information designers explain “invisible phenomena” that are “too big, too small, too slow or too abstract for normal sensory comprehension”? I borrowed the term invisible phenomena from Eric Siegel to describe experiences, concepts, things or processes

How to explain invisible phenomena

Have you ever wondered how information designers explain “invisible phenomena” that are “too big, too small, too slow or too abstract for normal sensory comprehension”? I borrowed the term invisible phenomena from Eric Siegel to describe experiences, concepts, things or processes

NEW BOOK! Communicating Knowledge Visually

After many years in the making and a few roadblocks, I’m delighted to share that the book I co-wrote with R. Roger Remington is finally in press, and it will be available for pre-order in September. Communicating Knowledge Visually: Will

NEW BOOK! Communicating Knowledge Visually

After many years in the making and a few roadblocks, I’m delighted to share that the book I co-wrote with R. Roger Remington is finally in press, and it will be available for pre-order in September. Communicating Knowledge Visually: Will

Making sense of mental models in information design

The use of users’ mental models in information design is essential to develop effective outputs. However, there is confusion surrounding the concept of mental models and how to use knowledge of users’ mental models in the design process. Some information

Making sense of mental models in information design

The use of users’ mental models in information design is essential to develop effective outputs. However, there is confusion surrounding the concept of mental models and how to use knowledge of users’ mental models in the design process. Some information

Design Expertise for a world in constant change

Problems have grown in size and complexity, and with that the role of designers has broadened becoming more active in a wider range of problem situations. In this context, it is important to clarify what design expertise involves today when

Design Expertise for a world in constant change

Problems have grown in size and complexity, and with that the role of designers has broadened becoming more active in a wider range of problem situations. In this context, it is important to clarify what design expertise involves today when

Creativity + Science Course Final Presentations

After eight weeks, this Thursday was the last class of the Creativity + Science online course I taught for science PhD students at the School of Exact and Natural Sciences (University of Mar del Plata, Argentina). The course was structured

Creativity + Science Course Final Presentations

After eight weeks, this Thursday was the last class of the Creativity + Science online course I taught for science PhD students at the School of Exact and Natural Sciences (University of Mar del Plata, Argentina). The course was structured

Essential Partnership: Content Experts & Info Designers

Collaboration is one of the 21st century skills to master. Traditionally, in information design, collaborative work involved coordination between writers, editors, and information designers to create effective messaging. But, as the scope of information design work broadens, active collaboration between

Essential Partnership: Content Experts & Info Designers

Collaboration is one of the 21st century skills to master. Traditionally, in information design, collaborative work involved coordination between writers, editors, and information designers to create effective messaging. But, as the scope of information design work broadens, active collaboration between

How to Conduct Research Workshops in Design

Workshops are fun and can act as collaborative research experiences to elicit rich insights about your audience. Through hands-on activities or active discussion, workshops help participants discover unknown and undefined needs or identify specific steps in the way they perform

How to Conduct Research Workshops in Design

Workshops are fun and can act as collaborative research experiences to elicit rich insights about your audience. Through hands-on activities or active discussion, workshops help participants discover unknown and undefined needs or identify specific steps in the way they perform

How to Conduct Diary Studies in Design

As designers, this is the method where we can be very creative. Unlike observations and interviews, diary studies give participants the ac­tive role in gathering data, while you minimize your influence on them and remain an ‘outsider’. You would conduct

How to Conduct Diary Studies in Design

As designers, this is the method where we can be very creative. Unlike observations and interviews, diary studies give participants the ac­tive role in gathering data, while you minimize your influence on them and remain an ‘outsider’. You would conduct

How to Conduct Contextual Interviews in Design

Contextual interviews is one of the most frequently used method in design research. However, many students and designers underestimate the amount of preparation and practice needed to conduct effective interviews and elicit useful insights. This is because contextual interviews are

How to Conduct Contextual Interviews in Design

Contextual interviews is one of the most frequently used method in design research. However, many students and designers underestimate the amount of preparation and practice needed to conduct effective interviews and elicit useful insights. This is because contextual interviews are

How to Conduct Observational Studies in Design

In design, observational studies are useful when you cannot talk to people directly or to better understand how people perform a task. This is because it is easier for people to perform a task than to explain how they perform

How to Conduct Observational Studies in Design

In design, observational studies are useful when you cannot talk to people directly or to better understand how people perform a task. This is because it is easier for people to perform a task than to explain how they perform