Posts Tagged: expertise

Embrace ignorance and ask questions

Many times we are in situations in which we aren’t familiar with what the other person is talking about, we don’t know the book someone is describing, or we simply don’t know the answer to a question, but instead of saying

Embrace ignorance and ask questions

Many times we are in situations in which we aren’t familiar with what the other person is talking about, we don’t know the book someone is describing, or we simply don’t know the answer to a question, but instead of saying

The Two Sides of Familiarity

“I don’t know how to use the twenty special features on my telephone” said R.S. Wurman back in 1989. Today, I couldn’t agree more with him: Devices frequently described as ‘easy to use’ can be highly challenging. Recently, I have

The Two Sides of Familiarity

“I don’t know how to use the twenty special features on my telephone” said R.S. Wurman back in 1989. Today, I couldn’t agree more with him: Devices frequently described as ‘easy to use’ can be highly challenging. Recently, I have

Who are the experts

Many people argue that the more skills and professional practice experience information designers have, the more effective sensemakers they are. This is often a crucial requisite that employers (clients, organisations, etc.) consider when selecting or hiring one professional (e.g. designer)

Who are the experts

Many people argue that the more skills and professional practice experience information designers have, the more effective sensemakers they are. This is often a crucial requisite that employers (clients, organisations, etc.) consider when selecting or hiring one professional (e.g. designer)

The affective experience behind problem-solving

Let’s start from the end: We finally have solved that problem we have been working on for a while. How did we do it? Rationally, first we made sense of the problem-situation. Then to understand that situation we learnt new

The affective experience behind problem-solving

Let’s start from the end: We finally have solved that problem we have been working on for a while. How did we do it? Rationally, first we made sense of the problem-situation. Then to understand that situation we learnt new

The role of expertise in information design problem-solving

In a previous post I provided an overview of 10 key factors involved in the way information designers solve problems, this post gives a more detailed explanation of how some of those factors, particularly experience and expertise, actually work in

The role of expertise in information design problem-solving

In a previous post I provided an overview of 10 key factors involved in the way information designers solve problems, this post gives a more detailed explanation of how some of those factors, particularly experience and expertise, actually work in