Posts Tagged: Familiarity

The Two Sides of Familiarity

“I don’t know how to use the twenty special features on my telephone” said R.S. Wurman back in 1989. Today, I couldn’t agree more with him: Devices frequently described as ‘easy to use’ can be highly challenging. Recently, I have

The Two Sides of Familiarity

“I don’t know how to use the twenty special features on my telephone” said R.S. Wurman back in 1989. Today, I couldn’t agree more with him: Devices frequently described as ‘easy to use’ can be highly challenging. Recently, I have